QR ordering for fish & chip shops
Takezi provides QR ordering at Australian fish and chip shops. Friday night. The window queue is out the door and everyone in it is asking the same question. A QR on the window answers it.
The window queue
Fryers full, tongs going, and a line of families at the window waiting to say two flake, one minimum chips. A QR on the window or the counter lets them scan, pick the order, and pay on the phone — Apple Pay, Google Pay or a card through your Stripe or Square — then get out of the doorway. No guest app. No account. The full menu is on the page, so nothing gets misheard over the fryers. Guests pay you directly through your own payment account, card fees stay with that provider, and Takezi takes no cut of the food.
Big orders, long fries, no hovering
Family orders are the best orders and the slowest ones. The ticket lands on the pickup queue — a phone or tablet by the fryer — and you work through them in order. The family walks to the beach or waits in the car instead of packing the shop. When the parcel is wrapped they get one ping — tracking page first, WhatsApp if they have it, SMS as backup — and come back for it hot. No new till, no integration project: the queue is a web page on the device already by the fryer, and the only staff motion is tapping ready.
A Friday parcel, step by step
- The family scans the QR at the window and picks the order on one phone.
- They pay — Apple Pay, Google Pay or card through your Stripe or Square — and walk to the beach.
- The ticket lands on the pickup queue by the fryer, in paid order.
- Parcel wrapped, you tap ready. One ping goes out. They come back for it hot.
Plan for orders and messaging separately
Takezi is a shop subscription — A$99 (600 SMS / 1,000 WhatsApp) or A$249 (2,200 SMS / 6,000 WhatsApp) plus GST. Page orders are unlimited. Messaging use can increase during a rush, so check the SMS and WhatsApp allowances separately. Extra SMS after the cap is about 5 cents. No food commission. Not a marketplace. Australia only. Available for Australian shops. Tell us about your shop to get started or arrange the optional 7-day trial.
What this is not
Not table QR. Not dine-in. Not a POS. Not a delivery marketplace. Same job as the rest of the site: kill the queue at the window, right now.
Common questions
Can it handle Friday night?+
The subscriptions have unlimited page orders. SMS and WhatsApp allowances still apply, so a busy service can increase messaging costs. Discuss your peak order volume and kitchen workflow before onboarding.
How do families know the order is ready?+
One ready ping when the parcel is wrapped — tracking page first, WhatsApp if they have it, SMS as backup. They walk to the beach or wait in the car instead of packing the shop.
Does Takezi take a cut of the food?+
No. It is a shop subscription — A$99 a month (600 SMS / 1,000 WhatsApp) or A$249 (2,200 SMS / 6,000 WhatsApp). Guests pay you directly through your own Stripe or Square, and card fees stay with that provider.
Also read
The same motion at the oven is on the pizza page, and at the cabinet on the bakeries page. How the scan works is QR ordering for takeaway. How the ping works is pickup notifications.